ASE History

Since it's inception in 1987, ASE Consulting has worked for a number of major public sector clients – in the majority of cases, we are still working with these clients today. This ability to generate repeat business is based on our reputation for delivering tangible results in pressured environments, and establishing strong, long term relationships with staff at all levels in our client’s organisations. We attribute this success to three factors:

  • A rigorous approach to customer satisfaction - each client has an account director who is represented at Board level within ASE. The director has both direct responsibility for the performance of the ASE team, and ensuring the client is satisfied with the work being done. We also monitor customer satisfaction centrally, and have a Customer Care Manager who will speak to clients independently of the Account team
  • Formal client feedback sessions where our clients are offered an opportunity to comment on the performance of both individual consultants and ASE as a whole.
  • A robust Quality Management process which addresses customer Care and documents our approach.

If there were ever a problem, it would receive the immediate attention of a board member.


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